Step-by-step claims process guide

SITREP provides assistance and simplifies an often complicated and frustrating process.

1. Exploratory discussion

Always free until we are successful. We begin by discussing your specific condition and military experience. Before we draft your claim, we will identify a course of action and recommend other possible benefits to apply for. 

2. Gathering supporting evidence

Strong documentation is the cornerstone of every approved claim. We assist you in identifying, compiling, and organising vital service files, incident reports, and specialist records. We can suggest clinics to visit and even assist in making appointments. You dictate the level of service.

3. Precise drafting and thorough review

There are completely free services available to Veterans through the Legion and other organisations. SITREP is for the Veteran who requires a custom curated approach to dealing with VAC. We have years of experience submitting claims and understand how to frame your submission within current VAC policy.

4. VAC submission and decision

Once submitted, Veterans Affairs Canada reviews your file to determine entitlement and assess awards. Our goal is getting it right the first time, sparing you months of delays.